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The Eight Things You Can Do With a Piece of Paper

Strategies and goals

In my recent post about getting files organized, I mentioned the importance to me of having something I could do with every piece of paper I processed. The set of options I consider is mainly based on Dave Allen’s process as set forth in his organizational book Getting Things Done, which I can’t seem to shut up about in posts lately. More on that book in a separate post. For now, I thought I’d briefly list all of the options I consider when I pick up a random piece of paper and ask myself “What should I be doing with this?”

I use closely-related variations of this for e-mails, physical objects, ideas, recollections that I need to do something, and anything else in my life I might need to deal with. By putting something through this process, I can take it off my mind because I know I’ve captured it and know what to do next. If you know everything that I might do with a piece of paper, I can make it stop nagging me.

click to enlarge

  1. If it’s not something I ever expect to need, use, reference, provide to someone else as documentation, etc. I recycle it (or if it’s non-recyclable for some reason, throw it away).
  2. If it’s something that I want to have for reference but I don’t already have a file folder for it, I make a new folder for it and file it, even if it’s a whole folder for one tiny piece of paper.
  3. I file it in an existing folder if I want to keep it for reference and already have a file folder for it.
  4. If it’s something I’d like to read but there’s no task that needs to be accomplished and no deadline for reading it, I put it in my to read pile. Things that need to be read in a specific period of time I treat as tasks: see #6.
  5. If it represents something to do that can be done within 2 minutes or less (your cutoff can be a bit shorter or longer if you want), I do the quick action it requires, then file or recycle it. I do this even if the action is low priority, because it will take me less time to follow up right away than it will to decide, make a task, maybe file the paper, and come back to it later.
  6. If it represents something to do that can’t be done quickly, I make an entry in my task system, then take the paper and recycle it, file it, or put it in my “action-related materials” tray. Making an entry in my task system includes even things that I just might want to do someday. The items I’m not sure of just go on what Allen calls a “someday/maybe” list.
  7. If it goes in a special location (like a schedule I want to put up on the fridge), including a special “reference” location (like the tray I have for my son’s drawings), I put it away where it goes (or put it in a pile to be brought to such locations as soon as I get up).
  8. If it’s part of a body of material I need to keep for a while but seriously doubt I’ll need to reference (like paperwork from an old business that should be kept for a few years just in case a former client needs to know something), I put it in a box of archived papers and store the box.

I treat things that need to be forwarded to someone else as a subcategory of “actionable items”: the action is that I need to get it to the recipient. It generally won’t take me more than a couple of minutes to put something in an envelope, address it, and put it in my outgoing mail. If forwarding it is more involved (something that needs to be packed and shipped, something I need to bring to someone by hand, etc.), I make a task for it and put the thing to be forwarded in a special place I have for “action-related materials.”

What about data entry? For our purposes, data entry is just another kind of action. For instance, if you have one business card of someone you may need to get in touch with, entering that card into your PDA or Rolodex or whatever you use is probably a less-than-2-minute action. If you have a bunch of such business cards, you can rubber band them together, put them into “action-related,” and add a task to your list saying “enter business cards into PDA.” If the card is supposed to remind you to do something, it’s probably not doing a very good job with that by just lying around: enter the task into your task system, and include the contact information right along with the task.

Before I could start this process, I got myself a bunch of blank file folders and a label maker (optional), and I set up a good task system that I review regularly (very important! set this up first if you want to use this process) so that no important information will be forgotten or lost.

One great thing about this approach is that I don’t have to take care of papers in any particular order. If I see some papers lying around, I can just pick them up, apply this process, and voila! Gone. If you can cut loise a big block of time, you can gather together every paper you having lying around anywhere, put it all in a big pile, and then just mow through it.

The diagram above can serve as a handy reference if you find references handy. Allen offers a completely different diagram based on the same principles (his) in Getting Things Done.

As a caution, here are some things not to do with a piece of paper if you want it to be taken care of:

  • Put it in a “to file” pile
  • Set it aside to decide on later
  • Try to use it as a reminder for a task rather than creating an item in a task list
  • Hold off from making a file folder because of not being certain about the filing decision. It’s easy to refile things–much easier than trying to keep track of all the half-made filing decisions a pile of set-aside papers might represent
  • Put it back down where it came from.
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Effective Organization and Filing Are … Fun???

Strategies and goals

Partly as a reaction to reading Dave Allen’s organization book  Getting Things Done, I’ve carved three days out of my schedule between this week and next to take care of innumerable little tasks; organize papers, projects, and records; make progress on a couple of small projects; and so on. Today was my first day, and much of it went into getting paper-based information organized. While I’ve had filing systems working in the past, in recent years my system has been “put it in a pile where I can dig through and find it if I really need to.” I had been envisioning filing papers as a Big Job that needed to be done all at once and then repeated regularly, and for me, organizing papers was wasn’t enough of a priority to put in that time at this stage.

Allen’s book has given me a newer and more pleasant perspective on the issue. He points out that papers that haven’t been dealt with, and in fact all things that haven’t been dealt with, tend to be an irritant until they’re taken care of. In other words, one of the immediate rewards of getting my files in order would be more peace of mind. He also outlines a system for keeping files always up to date, with no need to make a big filing push at any time. It was largely this system for paper files that I used to inform my recent post on keeping on top of e-mail all the time.

While it may sound bizarre, filing papers today was actually fun, because Allen’s system helped me get into flow with the filing: in other words, I was continuously involved and challenged in the task, I knew exactly what I needed to do, and I could see how well I was doing as I went.

I won’t and can’t reproduce all of Allen’s system here, although I highly recommend his book if you’re interested in getting more control over the many obligations, objects, papers, tasks, priorities, and other elements that pass through your life.

I had actually started filing using Allen’s system a week or two before I began going through large stacks of to-be-filed papers, just to handle some new papers that were coming in. In other words, I’m already treating filing like a habit instead of something to be done every once in a while in chunks. It’s important to handle these kinds of obligations that way to be able to keep up to date once things are off to a good start. Trying to do filing in a “big push” is likely to mean keeping a “to file” pile after that, which will require another “big push” in future. By contrast, Allen’s system depends on setting eyes on a piece of paper once and then trying to decide where it needs to finally go or what it needs to finally do.

I purchased (inexpensively, through eBay) a simple label maker to make the labels for my file folders. While a label maker may sound like it’s approximately as useful as a banana hammock, the difference in clarity and professional appearance of the printed labels on folders compared to the old hand-labeled folders is striking. I can much more easily find a file using these labels. I use a label maker instead of the computer to make the labels because Allen’s system depends on being able to make up a new file instantly with very little fuss, even if it’s just one folder for one piece of paper, and putting labels through a printer is usually too much of a hassle for repeated little jobs like that.

With a stack of fresh folders, the label maker, and a good system, I was able to sit and plow through piles of paper fairly efficiently, and most importantly to be able to decide then and there exactly what to do with each piece of paper–whether that meant capturing a task from it in my task management system, filing it in an existing folder, making a new folder and filing it there, recycling it, etc. Seeing chaos reduced to order step by step like this is powerfully motivating–and well worth trying if you can make the time to get started.

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Are Creative People More Likely to Procrastinate?

Strategies and goals

 

A good imagination may not be strictly necessary for procrastination, but it can help.

In his book Getting Things Done, David Allen talks about the nature of procrastination: picturing something in the future and imagining how hard it will be or what can go wrong. He goes on to point out that the more easily a person can imagine problems, the more incentive they have to procrastinate “… because their sensitivity gives them the capability of producing in their minds lurid nightmare scenarios about what might be involved in doing the project and all the negative consequences that might occur if it weren’t done perfectly.”

How do people successfully combat procrastination? They take control and move things forward–that is, they figure out what the next physical action is.

Allen is big on the next physical action, and close examination of the idea helps explain why: figuring out the next action changes the focus from broad dangers to easy, short-term wins. For example, if you’re daunted at the prospect of doing your taxes, you may find yourself distracted by thoughts of a big balance due, mistakes, or audits. Figuring out your next task (“Sort through receipts in receipt box” or “Call tax preparer to make an appointment” or “Download an update to the tax softare”), by contrast, puts things on a much more comfortable level. Almost anyone can sort receipts, make a telephone call, or click a button on a Web site, and doing so moves the tax process forward. Reducing large tasks to a series of next actions–only one of which needs to be figured out at any given time–can create enthusiasm or energy around getting things done instead of wrapping the task in anxiety.

Photo by tracer.ca

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4 Ways to Make Sure You Get a Task Done

Strategies and goals

Have you ever broken a promise–even to yourself–without meaning to? Maybe you offered to do something and didn’t get around to it, or made a resolution and didn’t follow through, or it you wanted to be involved in something but forgot to show up because there were other things going on.

If you haven’t had this experience–if you never neglect to do anything significant you intend to do–then you don’t need this article. For the rest of us, I have four simple points that help ensure things get done.

1. Get it down in writing somewhere you’ll see it. Our brains can only hold a few priorities at once, and those priorities shift from hour to hour, or even moment to moment. If you have a task system that you already actively use, that’s an ideal place to put the task. Or you could put a temporary note somewhere in your way. For instance, whenever I have to remember to bring anything with me in the morning, I put a post-it note on the front door, where it will always present itself to me before I go out. Another option is to put a note in a calendar system you use, or to have it pop up as a reminder in your e-mail program, phone, or PDA (if you use something that offers a reminder feature). Whatever you do, it needs to be in writing so that you don’t have to depend on having the information in short-term memory, and it needs to be somewhere you’ll naturally see it again so that you don’t have to keep an item in short-term memory just to review it.

2. Figure out the next explicit action you need to take. An action is a specific behavior that you already know how to do. For instance, “clean the garage out” isn’t an action, because where do you start? And are you supposed to clean it all in one marathon session? etc. Instead, think about what you would do if you were going to start on the task right away, and how you would describe it if you were going to have someone else do it for you. If the thing you want to get done is cleaning the garage, your next action might be “sit down with calendar to find a four-hour block of time to start working on garage” or “Call dump to find out hours” or “E-mail Jerry to find out if he wants the old couch.” Explicit actions free you from worrying about the whole big project, whatever it is, and allow you to focus on doing one specific thing that you know how to do. If you don’t know what to do, or do but don’t know how to do it, then your next task is to get the information you need. It could be “Talk with Marcia to find out what she wants moved out of the garage” or “Find blog posts by people who have successfully cleaned out their garages” or “Sit down at computer and brainstorm things I’ll need to do to get the garage cleaned out.”

Once you’ve completed that action, figure out what the next action is and write that down (or do it immediately and follow up with the next action after that).

3. Be prepared to say yes. It won’t help to know that you need to do something and know what it is if you aren’t going to do it when the chance arises. At some point there has to be a decision that “OK, I’ll do that now.” Fortunately, this is much easier if you know that you have do do something and have a specific, doable action in mind.

4. Fix conflicts and obstacles. Some tasks won’t need this step. Depositing a check, reading an article on the Web, or making pancakes for the kids may not present any serious difficulties. However, if your next action is “Talk to mom about moving her to a senior care facility” or “Draft letter of resignation,” for instance, there may be barriers between you and getting that action completed. Here are some of those barriers and what to do about them.
A. Lack of knowledge. If you don’t know how to do what you need to do, then probably your real next action is to learn something–by reading, seeking out someone more knowledgeable, taking a course, finding a step-by-step guide, etc.
B. Anxiety, fear, guilt, anger, etc. If a negative emotion is getting in the way of you taking the action you have decided to take–for instance, if you’re too angry to talk constructively with your coworker who just caused your big project to fail, or if the very thought of talking to your mom about assisted living makes you want to go stick your head in the sand, then it may be necessary to work through that emotion as your next action rather than moving ahead with something more task-oriented. Working this through could be accomplished by journaling, talking with a friend, or talking with a therapist or other professional. You may simply need to apply idea repair.
C. Someone or something you’re waiting for. If someone else needs to do something before you can make progress, you have three choices: wait for them and do something else in the mean time; try to encourage them to move ahead; or find a way around them. Realistically, there may be times when you don’t have any other option than to wait, but these are the minority: usually, there will be something you can do to move almost any project forward, even if it’s just preparation for a later step while you wait for someone whose input is necessary for the current step.

Photo courtesy of the Washington State Department of Transportation.

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Relieving Stress by Understanding Your Inputs

Strategies and goals

This morning I got out of bed with the realization that I often have to sort out the same set of e-mails twice: once on my desktop and once on my laptop. Realizing that this was getting in the way of me keeping on top of e-mail as it comes in, I found myself a good Web-based interface for my e-mail, where I started by working on just my last ten days of e-mail. I went through every single non-spam message I had received in that time, sorting them into appropriate folders, responding to or following up on the ones that could be done within a minute or two, and putting about half a dozen that will require more time into a special “REPLY/ACT” folder where I’ll be able to easily tackle them in order. Then I went over the past month and a half and any marked e-mails in my own inbox and added anything that stood out to the REPLY/ACT folder.

And now my inbox is empty. This doesn’t mean that I have no e-mails to respond to, but that I’ve cleared away everything except the e-mails that will need detailed responses and have those easily accessible in priority order. As new e-mails come in, I’ll deal with them in a similar way, since I have a system in place and am going to the same spot to handle e-mail whether at home or on the road. Instead of always opening my e-mail box to a long list of mostly-unimportant e-mails, I’ll open it to a few things that I’ll review, fire off quick replies where those are needed, and have a single place where the bigger tasks will go. Everything else will get filed away. This takes very little time, now that my system is set up. And since I had been gradually developing my ideas of how to sort e-mail in past attempts at this process, it all came together quickly, in just over an hour!

Update, March 30th: I’ve continued emptying my inbox this way virtually every day since I started the process, and it has continued to be much easier than my old process. My REPLY/ACT folder sometimes gets more full and sometimes less, but “full” in this case is at most 16 items. The system seems to be working, and I’m definitely much more responsive than I have been in the past, in large part because I get the short responses out of the way immediately regardless of how important they are and have the e-mails that need longer responses somewhere they’re easy to find and pick off.

What Stress Has to Do With Organization
We can mostly only do one thing at a time, so ideally we’d always know exactly what that one thing should be at any time. Let’s say you’re at home, no phones are ringing, and nothing’s on fire. What do you choose to do with your time? Relax and watch a movie? Wash the plate and glass on the counter? Go over your kid’s homework? Fix that squeaky door? Catch up on some reading for work? Call your old friend from college you’ve been wanting to get back in touch with? Organize papers for tax season? Every responsibility–like housekeeping, friendships, bills, work, concerns about world hunger–and every way we communicate–like mail, notes sent home from school with kids, email, voice mail, conversations with family members–provides another potential source of things that might need to be done. And it’s exactly the same in a work or school environment, often with a completely separate set of systems in each location.

The problem is that all of these inputs can be stress-producing, if not overwhelming. Without some serious organization, it’s next to impossible to keep track of all of them at once, which means that anything that isn’t getting taken care of can potentially be a distraction and a worry. You find yourself regularly pushed around by thoughts like “Do I really have everything set up for the trip next week?” or “I keep thinking I need to pick something up at the hardware store” or “I’ve got to remember to get back to that prospect with a quote.”

Fortunately it is possible to channel some of this chaos and cut back on stress. Here are a few quick tips to that end, inspired in part by my continued reading of Dave Allen’s excellent organizational book, Getting Things Done, along with other sources.

Recognize your inputs. Anything that’s not in the place where you want it to be, may need to be acted on, needs to be reviewed to decide whether you need to act on it, is in the way of you knowing or doing something you need to know or do, etc. is an input, a potential “to do.” That doesn’t mean that you need to waste attention to all of those things every time you notice them, only that they’ll tend to dilute your focus unless you’ve got some kind of reliable system in place to handle them.

Don’t let the noisy things distract you from the important things. An e-mail about a new version of some software you use may be interesting and may pop up right in front of your face while an important financial matter that doesn’t have a specific deadline could be lingering in the background. It can help to have places to put lower-priority things  as they come in, for instance an “Interesting/check out” folder in your e-mail program for that e-mail to go until after the financial matter is settled.

Minimize the number of task systems you use. Almost everyone needs more than one task list: for instance, you might have an e-mail program with messages that need to be read, responded to, or acted on; plus a traditional “to do” list, a place to stack incoming mail, etc. But it’s easy to let task systems proliferate–a few notes written on paper here, an occasionally-updated PDA task list there, a stack of unreviewed papers on your desk to go through, etc.–making it difficult or impossible to determine what the one thing you want to do at any given time is, because there are too many places to look to figure that out.

Ditch unimportant tasks. Still have last week’s newspaper because you didn’t get around to reading it but might still? Consider how often you’ve gotten around to ever reading a week-old newspaper before, and if it’s close to 0% of the time, the newspaper can go. I’ve found sometimes in the past that I’ve been hanging onto an unimportant tasks for years–something that really would be good to do, but has never been important enough to trump all the other things that are going on in my life on a daily basis. It can be freeing (and a good way to cut down on an unrealistically long task list) to be able to look at some items like this and say “I’m just going to decide to not do that one.”

Part of how you’ll be happiest dealing with all of these inputs will depend on whether you want to organize your life or just keep the noise level down a bit. You may find you want the productivity and peace of mind you can get from a real organizational system. Allen’s book is a good resource for tackling this if you decide to.

On the other hand, maybe your life isn’t all that hectic, but a little additional clarity and order will help–in which case the suggestions above might be enough to give you the lift you’re looking for.

If you’re not sure whether it’s worth committing to a big organizational effort, ask yourself: Am I sometimes not taking care of things I need to get done, with bad consequences? Do I feel overwhelmed or anxious about the things I need to do? If either of these is a yes, time spent organizing effectively can provide relief while making more efficient use of your time. A successful organizing effort pays for the time it takes to do it in short order, and doesn’t have to necessarily be done all at once to be effective.

Photo by andres.thor

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Finding More Moments to Focus on the Things We Want to Change

Strategies and goals

 

There’s one particular kind of choice that most of us make several times a day without even noticing it, one that can have a profound impact on our focus, understanding, and drive and therefore on what we accomplish in our lives. These choices are about what to do with spare thinking time. Driving or riding in to work, we might be in a habit of turning on the radio or listening to music or to audiobooks. Waiting at the doctor’s office, we may pick up a magazine or check e-mail on a cell phone. Relaxing after a long work day, we might turn on the television as soon as we have a moment to breathe. And there’s nothing inherently wrong with those things, but they are worth reconsidering just the same, because we can use some of those times to think about our goals.

Why thinking about goals is cool
I admit, “thinking about goals” doesn’t sound like a very exciting activity, but it does have some immediate payoffs. Taking a few moments to write about or think about or discuss or even talk to ourselves about whatever our primary goal is at the moment–eating more healthily, being a better parent, contacting more sales prospects, honing violin skills, or whatever it may be–provides us with four essential ingredients of self-motivation: mindfulness, visualization, feedback, and planning.

The mindfulness advantage of using some of our available mental time to think about a goal is that we have more opportunity to anticipate times when we want to be more aware in the near future–to remind ourselves to be mindful–as well as more time to notice details of things that have happened very recently.

Visualization is about reconnecting with our goals. What are the payoffs of eating well or talking to more prospects? How would it feel to be able to play that really difficult piece on the violin or to get through a disagreement with the kids at home without shouting? Really taking time to imagine how things might be once we succeed at a goal is both informative–we get a clearer idea of where we’re trying to get–and energizing.

The feedback that even a few spare moments provide can offer solutions to problems that may not even have been apparentotherwise. For instance, if I’m trying to be a better communicator and I realize at lunch that I haven’t gathered all the information I need for the meeting I have at 2:00, I may come to the realization that sometimes my communication problems are just lack of preparation. Reflecting often on how things are going with an important goal gives a better short-term understanding of our own actions that can be invaluable.

And planning can be more useful even than it might seem. For instance, if I’m working on always being on time I might think about a 7:00 dinner I’m expected at while driving home from work and realize that I need to leave the house fifteen minutes earlier than I had planned because I need to allow time to stop and pick up a bottle of wine.

Fighting habits to change another habit
Fighting the habit of immediately going to some kind of entertainment or distraction as soon as our brains are available takes some doing, and requires a bit of mindfulness itself. However, the payoff of using even a few spare moments a couple of times a day is greatly increased awareness and greatly improved ability to use the tools available to us to increase motivation.

Photo by tripu

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How to Reduce Stress and Get More Done by Turning a Project into a Habit

Strategies and goals

One of my first posts when I started the Willpower Engine site was about the two uses of self-motivation: acquiring habits and getting projects done. What has become clear recently is that projects can and sometimes should be treated as habits to acquire. There are two main reasons to do this: first, the habit approach can relieve a lot of stress, and second, the habit approach can be very productive.

How to make a project into a habit
First, how can a project be turned into a habit? A habit is something you do regularly, usually with the idea of continuing forever, while a project is a set series of things to do with a clear end point. How does one translate into the other?

It’s true that not all projects can be made into habits: the ones that can are those that require a lot of the same kind of work over a long period of time–especially if that work is something that will need to be done again in the future. These kinds of projects include many kinds of organization, creative or constructive habits, lifestyle changes, etc.

For example, the project of writing a novel can be made into a habit of writing every day for a set period of time or a set number of words. The project of decluttering a house can be made into a habit of organizing the house a little bit at a time on a regular basis. The project of documenting all of the in-house software at a particular company can be made into a habit of noting details of any in-house software product that comes in sight plus a habit of fleshing those notes out into full-fledged documentation.

When changing a project into a habit like this, there’s less emphasis on the overall structure of the thing and more on the day-to-day work. If there’s too little emphasis on the overall structure, than part of the habit should be reviewing the overall progress of the work.

The kinds of projects that don’t make good habits are ones that involve very different kinds of work over time, like starting a business, and/or that have a clear stopping point after which you don’t intend to do much of that work again, as for instance if you were doing a one-time renovation of your house.

Relieving stress
Making a project into a habit can relieve stress in two ways: first, it narrows the scope of what needs to be done at any given time to something very small and manageable. Instead of filing all of the papers lying around your office, you just need to spend 15 minutes at a time filing papers. Instead of losing 50 pounds, you just need to track what you eat, exercise regularly, and make good food choices (still a tall order, but much more feasible than losing 50 pounds in a single go).

The second way making a project into a habit relieves stress is that when this transformation is made, the project no longer needs to ever get done. Instead, the intention is to keep working on it, writing another symphony after this one, maintaining weight after losing it, keeping the office organized once it gets organized in the first place.

The advantage of maintenance
Another advantage of changing a project into a habit is that many projects need maintenance even once they’re complete, like keeping a decluttered house from getting re-cluttered or keeping on top of new sales prospects once you’ve caught up with a backlog.

Handling multiple habits at once
I’ve mentioned a number of times that it’s generally a bad idea to try to take on more than one major goal at a time, because even one significant effort or life change generally requires enough attention and focus that introducing another goal tends to serve as a destraction that causes the first effort to fail. In other words, second and third and fourth goals will suck away focus from the first goal until it dies from neglect or crashes spectacularly because attention was elesewhere.

One way around this limitation, though, is to bind habits together. For instance, if you’re trying to simultaneously organize your home, your office, and your finances, your discipline can be devoting fifteen minutes (for instance) to each of those tasks every day, at set times. (“Every day” isn’t a strict requirement, but it is much easier to acquire a new habit if you practice the behavior pretty much every day.) When you’re thinking about your goals, then, you would be thinking about whether or not you’ll be able to accomplish those three things in their regular times, whether there’s extra time that can go to one of them, and what specific issues may be arising with any of them.

There is a drawback to this approach, which is that with it, there is less attention to give to specifics and problem-solving for any one goal, so it may still be best to stick with one intention at a time if this causes problems. However, if the main task is to stay on track and remind yourself to do something, this “binding” approach can work just fine. And even without binding, the approach of turning a project into a habit can be of great use.

Painting courtesy of the Smithsonian American Art Museum

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The Myth of Just Trying Harder

Strategies and goals

It’s a common idea in our culture that we can do better if we just try harder. And it’s true that the more times we try something, the more likely we are to succeed, so that’s useful. It’s also true that sometimes a person’s point of view can change, and they can find themselves much more driven to accomplish something they haven’t been able to do before, like the smoker who has a heart attack and finds her attention focused on getting healthy in a new and powerful way. Yet usually, “just trying harder” is worse than useless. Here’s why.

The idea of “just trying harder” assumes that a person wasn’t trying as hard as they were inclined to already. “Trying harder” is based on the idea that we have some power, some reserve of will, that we’re holding back and have simply not deigned to use, even though we could use it at any time we wanted. For most of us, in most situations, that’s not the case: we’re using all the motivation we can muster. Trying harder is a nice idea, but not something that is really going to emerge, because the next time we’re presented with the same situation, we’re likely to be about the same person with about the same priorities and about the same resources, following about the same habits for about the same reasons. All of which means that we can expect our results to be about the same.

Fortunately, there is another option. Instead of trying harder, we have the option of trying differently.

Trying differently means paying attention to different aspects of our situation, choosing to think different thoughts, and following different procedures. Here are some specific ways in which we can do things differently:

  • Mindfulness: When the problem situation comes up again, we take a moment to reflect on what we’re thinking, on what our values are, and on patterns we’re following.
  • Idea repair: This one goes well with mindfulness, and involves detecting and then repairing misleading and destructive thoughts when we allow ourselves to think them.
  • Planning: Planning how to act in advance, like setting aside extra time before leaving for an appointment to avoid running late, can provide options that under normal circumstances aren’t available.
  • Redirecting: When a problem situation comes up, instead of putting our efforts into trying to resist the behavior we don’t want, we can focus our attention on the behavior we do want, especially the positive things about it.

These aren’t the only approaches that can empower us to act differently, although they are some of the most useful. The key thing to take away here is that failure is often not so much a sign of weakness or limitation or of not trying hard enough as it is a sign that next time, another approach might make all the difference in the world.

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Resistance Really Is Useless: Why Willpower Isn’t About Fighting Ourselves

Strategies and goals

Here’s a common idea of what willpower is. Does it sound familiar?

You’re faced with a choice, like french fries versus carrot sticks or cleaning the house versus dropping onto the couch and watching TV. One of the choices is the one you’d like to actually do now, and the other one is the one you know you’ll wish you had chosen later. So a battle commences between the good choice and the bad choice, and according to this line of thinking willpower means using plain force of character to conquer the bad choice and make the good choice win.

The problem with the idea that willpower as a struggle against bad impulses is that it lines the situation up so that a lot of the time, we lose. People who successfully make the good choices, the choices that lead to long-term happiness instead of short-term pleasure, are not fighting those same fights and winning: they’re pulling the situation apart and preventing the fight from ever occurring.

Just how this works begins to come clear when we look at the kind of thinking that goes into each approach. Let’s take the example of cleaning the house versus watching TV. With the fighting approach, some typical thoughts might be “I really should clean the house, but I don’t want to. I just feel like flopping down on the couch and watching TV. But I need to clean the house! Then again, I’ve had a lousy day, and I deserve at a little rest …”

These kinds of situations lend themselves to generating broken ideas, which tend to derail good choices. Also, thinking about a good choice vs. a bad choice as a struggle tends to lead to focusing on the negatives of the good choice, which is exactly the reverse of what we want, because it makes it harder to care about the good choice.

What’s the alternative? Focusing on small steps toward and attractive things about the good choice. An example of a small step: “Maybe I could just start by putting the books away. That should only take a few minutes.” Something attractive about the good choice might be visualizing how it would feel to wake up the next morning to a clean house or thinking about what kind of music to play while cleaning the stove. Anything that makes the good choice more appealing, interesting, or absorbing, and anything that launches us down the path of starting to act out the good choice, makes the good choice noticeably easier.

It’s clear that as humans, we like to think about pleasant things and don’t like to think about unpleasant things. If we direct our energies toward thinking up pleasant things about the smarter choice rather than toward brainstorming the reasons we don’t want to take that smarter choice, not only are we much more likely to take the smarter choice, but it will be easier and less tiring to do so. This is part of what I talk about in my article “Does Willpower Really Get Used Up?” Willpower seems finite if it’s a force we have to bring to bear in fight after fight. If instead it’s a different way of looking at things, why should it ever get used up or diminished? In fact, the more we use willpower in the sense I mean it here, the better we get at it, and therefore the stronger the willpower gets.

In other words, instead of likening willpower to a muscle we tire out with use but build up over time, we might want to think of it more as a language we learn, as a skill that gets stronger the more we use it, without having to fight ourselves. After all, if we’re fighting ourselves, who is there to lose the battle but us?

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To Free Your Mind, Capture Your Responsibilities

Strategies and goals

One of the current books I’m reading is David Allen’s excellent guide to task management, Getting Things Done: The Art of Stress-Free Productivity. I’ll certainly have more to say about this book in future posts, but Allen makes one particular point that’s immediately useful: if you want to be relaxed and focused, it makes all the difference in the world if you capture the things you’re concerned about and get them out of your head–that is, if you type them out or write them down.

One use of this principle is in dealing with a thought that’s nagging at you or upsetting you. To use this idea, you write out everything that’s in your mind about the problem: your concerns, possible solutions, fears, and so on. Doing all of this stops these thoughts from swirling around in an incomplete state within your head, leaving a more peaceful, constructive and resolved state of mind.

Allen himself doesn’t really go into why this process works, at least not in what I’ve read so far, and he isn’t really concerned with how it can be applied in areas other than task management. It’s enough for him to say that to handle tasks, it’s important to have a system for collecting all tasks needing to be done as they arrive and getting them on paper or onto the computer so that you can prioritize and deal with them instead of fretting about them. But some of the reasons capturing your responsibilities in writing can work so well are clear from other things we know about motivation and mood. For instance, we know that the human brain is designed to focus on only one thing at a time, so having multiple responsibilities or concerns knocking around mentally is stressful and not very constructive.

Similarly, we know that mindfulness–conscious consideration of what’s going on in our own brains–helps nourish constructive behaviors and opens up the possibility of detecting and repairing broken ideas. Broken ideas can’t really be tackled unless they are laid out explicitly, and writing is often the easiest and most effective way to do this. As long as a broken idea is floating around inside a mind without being fully detected and named, it can cause damage while the person is having it may not even realize it’s there.

For task management, of course, there are more steps to go through after writing things down. But for some of the other useful applications of this idea, writing down can sometimes be all that’s needed. And even when there’s more work to be done after, writing down stray thoughts instead of letting them roam is the first step in many complete solutions.

Photo by tnarik

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